Automated lead follow-upA lead arrives. Here is everything that happens next, automatically.

1. 0 sec

   Lead arrives

   From an ad, search, Google Maps, the website, the OEM portal or a WhatsApp message. Source and campaign are saved.

2. 4 secAI

   Instant reply

   WhatsApp AI (Enquiry) Live

   Greets the customer by name, answers the first question and asks what they need.

3. 30 secAI

   Scored and assigned

   Lead Qualification Live

   Hot, warm or cold with the reason; given to the right person, who gets a notification.

4. 5 min

   Nobody called?

   The manager is alerted, so a lead never sits unseen.

5. 1 hourAI

   Slot offered

   Test Drive Agent Live

   Test drive, service slot or detailing booking offered with free times.

6. Day 1AI

   Follow-up call

   Calling AI Live

   If the customer went quiet, a natural voice call follows up and records the outcome.

7. Day 3AI

   Reminder & reschedule

   Test Drive Agent Live

   Confirms the booking the day before; a no-show gets a new slot automatically.

8. After visitAI

   Updates & approvals

   Job Update Agent Live

   Job status, photos, estimates, finance documents and delivery updates on WhatsApp.

9. Day 7AI

   Feedback, review, referral

   Review & Referral Agent Live

   Asks how it went, sends complaints to a manager and asks happy customers for a review.

10. Months laterAI

    Back again

    Service Reminder Agent Live

    Service due, renewals, maintenance and seasonal offers bring the customer back.

Timings are examples; each business sets its own.